Many information related to citizen services is available on Palamu District website. The website shows options for services like certificates, e-revenue courts, electricity, supplies, land records and social security.

Digital services can help people reduce visits to offices, provided the information is in simple language and updated regularly. Digital literacy is also important in rural areas.

If the role of CSC and Panchayat buildings is increased at the local level, then people can take better advantage of online services. This will also increase administrative transparency.